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Datalogger not answering to ping request at specific times


LGS Nov 9, 2026 04:51 PM

Hi,

We have a datalogger which is accessible through internet and we are retrieving data every 10 minutes (at 10'10", 20'10', 30'10",... every hour). We have data retrieval errors nearly every day at specific times: mostly 5:30 and 11:30 but othes too:

Fail IPPort_Humain: 04/11/2026 05:30:22 | "unexpected socket close","2","No such file or directory"
        Fail IPPort_Humain: 04/11/2026 23:30:19 | "unexpected socket close","2","No such file or directory"
        Fail PakBusPort_Humain: 05/11/2026 11:31:00 | "delivery failure received","timed out or resource error"
         Fail IPPort_Humain: 08/11/2026 23:30:28 | "unexpected socket close","2","No such file or directory"
        Warn Humain: 09/11/2026 05:31:03 | "transaction failure","timed out or resource error","table poll - Slow"
        Fail Humain: 09/11/2026 05:31:19 | "transaction failure","timed out or resource error","table poll - Slow"
        Warn Humain: 09/11/2026 11:30:20 | "transaction failure","timed out or resource error","table poll - Fast"
        Warn Humain: 09/11/2026 11:30:45 | "transaction failure","timed out or resource error","table poll - Slow"

The datalogger is connected to a swicth and others devices are also connected to the swicth. If the datalogger is pinged we have issues at 00:30, 1:30, 2:30, 5:30, 11:30, 17:30 and 23:30 with no ping answer up to 100% during about one minute. But if another device linked to the same swicth is pinged, there is no issue.

What could be the reason of this scheduled failed data retrieval?

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